Privacy Policy

This Privacy Policy outlines how Wedsi Ltd (“we”, “us”, or “our”) collects, uses, stores, and protects your personal data when you interact with our platform, www.wedsi.co.uk, including all associated services, features, and portals for both vendors and users.

1. Who We Are

Wedsi Ltd is a company registered in England and Wales under company number 15693589. Our registered address is 124 City Road, London, EC1V 2NX. You may contact us at hello@wedsi.co.uk.

Wedsi Ltd operates as an intermediary platform that connects customers and vendors for wedding-related services. We do not provide or directly manage the services offered by vendors listed on our platform.

2. What Information We Collect

• Account Information: When you sign up as a user or vendor, we collect and store your name, business name (for vendors), email address, phone number, password, and, for vendors, bank details including sort code and account number for payment purposes.
• Booking & Listing Details: Event dates, locations, booking preferences, vendor listings, and messages exchanged through the platform.
• Payment Data: Payment-related data is processed via Stripe. We do not store your full payment card details.
• Marketing Preferences: If you opt-in to our newsletter, we collect your email and preferences for email marketing purposes.
• Analytics: We use tools like Google Analytics to collect anonymised data on how you use the site (e.g. pages viewed, session duration, device info, etc.).
• Cookies & Tracking: We use cookies to improve user experience and analyse site usage. A cookie banner will be shown to you upon first visit.

3. How We Use Your Information

• To provide and manage your account, listings, and bookings.
• To communicate with you about your account or support queries.
• To send optional marketing communications if you have opted in.
• To monitor performance and security of the platform.
• To comply with legal obligations and resolve disputes.

4. Legal Basis for Processing

We process your data under one or more of the following lawful bases:

• Your consent (e.g. marketing emails).
• Performance of a contract (e.g. bookings, vendor subscriptions).
• Compliance with legal obligations.
• Our legitimate interest in maintaining platform integrity and security.

5. Sharing Your Data

We do not sell your personal data. We only share data when necessary to operate the platform, such as:

• With Stripe for payment processing.
• With vendors or users you engage with (e.g. after a booking is made).
• With service providers like analytics and hosting partners (e.g. Supabase).
• Where legally required (e.g. court orders, fraud prevention).

6. Data Storage & Security

Your data is securely stored using Supabase, a third-party cloud platform with robust security protocols in place. Supabase acts as our data processor under GDPR and is fully compliant with UK and EU data protection laws.

Your personal data is stored on servers located in the European Economic Area (EEA), unless otherwise specified. We take all reasonable measures — including encryption, access controls, and regular audits — to prevent unauthorised access, disclosure, or misuse of your data.

7. Data Retention

We retain your data for as long as your account is active or as required for legal or business reasons. If you request deletion of your account, we will securely delete your personal data within a reasonable timeframe unless we are legally obliged to keep it.

8. Your Rights Under UK GDPR

You have the right to:

• Access a copy of your personal data.
• Correct inaccurate or outdated information.
• Request deletion of your data (“Right to be Forgotten”).
• Withdraw consent where processing is based on it (e.g. unsubscribe from marketing).
• Object to processing or request restrictions in certain cases.

To exercise your rights, please contact us at hello@wedsi.co.uk.

9. Newsletter & Marketing

Marketing emails are only sent to individuals who explicitly subscribe via our newsletter form. Users and vendors who create accounts are not automatically subscribed unless they opt in. You can unsubscribe at any time via the link in our emails or by contacting us directly.

10. Cookies

We use cookies to:

• Remember your preferences and login state.
• Analyse traffic and usage trends via Google Analytics.
• Provide a smoother user experience.

You will have the option to manage your cookie preferences via a cookie consent banner upon your first visit.

11. Children’s Privacy

Our platform is not intended for use by individuals under the age of 18. We do not knowingly collect data from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be notified via email or posted clearly on our site. Continued use of the platform after changes implies acceptance.

13. Contact

For any questions, complaints, or data-related requests, please email us at hello@wedsi.co.uk or write to us at:

Wedsi Ltd
124 City Road
London, EC1V 2NX
United Kingdom